Frequently Asked Questions

Where are you located?
We are located in Houston, Texas but provide services nationwide wherever our clients need us. We also have a branch in Nigeria (Abuja and Lagos)

What types of photo booths do you rent out?

We rent out digital & print photo booths, 360 video booths and roaming photo booths.

What events do you provide photo booth rentals for?

We provide both photo and video booths for all types of events from festivals, weddings, parties, multicultural events and all types of special occasions that require a photo booth experience. We also produce large scale photo and video activations for corporate clients and experiential events (i.e. sponsor activations, product and brand promos, among others).

How much do the photo booths cost to rent?

Well, we’d like to give you a static figure but the truth is there are several factors to determine how much the total cost will be. Things like the booth type, rental duration, add-ons, customization options etc. You can get a ballpark price by requesting a quote HERE.

What types of payments do you accept?

We accept ACH and credit/debit card payments. 

How many hours are included in the rental?

All of our packages have a 2-hour minimum but clients can request however many hours their event requires. This is however, with the exception of corporate events. For the latter, we charge based on half-day, full-day and multi-day basis.

Can we add extra hours if needed?

Yes, you can add additional hours for up to 5 hours as long as its communicated during the booking process.

What is included in the rental package?

The rental package includes the booth, rental hours, set up and breakdown, photo booth attendant, backdrop selection, free travel up to 20 miles, prints where applicable, instant sharing and a photo gallery link. You then have the option to select add-ons such as custom backdrops and props, money gun, branded booth, guest book album, greenscreen, etc at an additional cost.

Is a photo booth attendant provided to operate the photo booth during the event?

Yes, all our booths come with a booth attendant to help  during the event except if you book a drop-off booth.

How much space is needed for the photo booth?
The space required will vary depending on the specific setup and additional equipment used but generally, a standard photo booth setup will require approximately 8' x 10' area for set up. This space is enough for the booth itself, a backdrop, as well as for guests to enter, pose for photos, and exit comfortably.

You will need more space if you choose more elaborate add-ons or the 360 video booth.

How far in advance do we need to book the rental?

You can book as far in advance as 6 months to even one year and your booking will still be valid with no price changes. 

Is there a deposit required to secure the rental?

Yes, we do require a 25% non-refundable deposit to secure your booking, paid upon signing of the contract. The remaining amount should then be paid 2 weeks in advance of the event date.

What is your cancellation policy?

We require that a written notice be submitted at least 14 days in advance in case of change of event date and a 30 days in advance for cancellations. 

Can we customize the prints with our event branding or logo?

We offer customization of all Photo Booth overlays and encourage clients to provide as much info (theme, colors, logo, pictures, copy) for this purpose as possible

How long does it take to receive the digital copies of the photos?

We send out the photo copies immediately after the event via text, email, airdrop or QR code. The link to the entire gallery is sent out within 24-48 hours after the event.

Are there any additional fees?

There are no additional charges once you’ve made your booking and signed the contract except in the event that you use the equipment for any time period in excess of the service period agreed to in the contract.  The overage in rental time will be billed  at $100 per hour or portions thereof. The payment for the overage in time should be paid before any additional hours are provided. The travel fee is calculated during your booking and added to the total cost and there are no setup or breakdown fees.

Can we choose from different types of photo booths, such as enclosed or open-air?

You can choose from our wide range of booths from open-air, glam booth, print booths, video booths - name it. We have booths for each and every event you can think of.

Can we choose from different backdrops or props to match our event theme?

Absolutely! We offer customized backdrops and props to ensure that our booths perfectly match the theme of your event . Whether you're hosting a wedding, a corporate gathering, a birthday party, or any other special occasion, we have a wide selection of backdrops and props for you to choose from.

Additionally, we cater to various themes and styles, from vintage-inspired accessories to modern and trendy items.

How long should I rent the booth for?

This typically depends on a lot of factors such as the number of guests you anticipate to have, allocated budget, event duration, among others. 

What do I need to make my reservation?

You will need to submit your event details such as date, location, theme or style if any and a deposit to book your date.

How can I secure my booking?

Simple! Head over to our reservations page and customize your experience. Feel free to call or email us and we'll gladly create a personalized quote for you

DID WE LEAVE SOMETHING OUT? OR WE DIDN'T ANSWER YOUR QUESTIONS TO SATISFACTION?

We're here to help. Feel free to contact us here or email us at: info@luxeboothhouston.com